Nurturing Cultural Competence in Nursing

Cedar Sinai Park will be presenting at this year’s Nurturing Cultural Competence in Nursing Conference, an event spearheaded by the Oregon Center for Nursing (OCN) and the Oregon Community Foundation (OCF) to showcase outcomes of 13 projects designed to improve the cultural competence of nurses. The conference takes place on Thursday, November 4, 2010 from 8 a.m. to 4 p.m. at the Governor Hotel.

Cedar Sinai Park’s Cultural Competence in Nursing project began by engaging diversity consultants to provide four train-the-trainer cultural competence sessions with pre-selected CSP nurses. The purpose of these train-the-trainer sessions was to prepare nurses to take on new leadership roles in guiding other staff members in cultural competence through nurse-led training workshops.

The nurse-led workshops were guided by two core values — community participation and hands-on learning. Hands-on learning with interactive exercises provided staff members with the opportunity to reflect on one’s own construct of cultural competence and fostered social responsibility and caring for others.

Promising practices developed through the CSP’s project include the following:

  • Allocate sufficient time for cultural competence training and in-services in order to foster personal growth and development of team partnerships.
  • Work toward creating safe environments by acknowledging and accepting that individuals have diverse world views.

CSP’s project granted staff the time and space to develop a new lexicon for exploring and discussing cultural competence. Fresh insights were described as guiding lights for a new way to approach openness, respect and celebration of diversity. And finally, the project has both empowered and inspired nurse leaders to take the next important steps toward long-term sustainability.

Jobs to Careers Project Advances Frontline Staff

Rose Schnitzer Manor continues to reap the benefits of its innovative, work-based learning model for caregiver training.  The Manor’s work-based learning program is affiliated with Jobs to Careers, a national initiative that helps frontline health care workers access the skills and credential opportunities they need to advance their careers — at little to no cost to the workers.

To highlight the successes of Jobs to Careers,  The Hitachi Foundation, one of the funders and founders of the national initiative, developed a video series “Reflection on Jobs to Careers”.   The series contains a video highlighting the successes of Rose Schnitzer Manor and features three of the Manor’s employees:

  • David Kohnstamm, Administrator
  • Linda Bifano, Director of Health Services
  • Manolita Surban, Resident Assistant

Rose Schnitzer Manor’s work-based training program was funded by the Robert Wood Johnson Foundation and the Hitachi Foundation through the national program office of Jobs for the Future. This educational training program was implemented in partnership with Portland Community College.

High School Volunteer Launches 1:2:1 Computer Help Project

Pictured (L-R): Michelle Coblens and Edith Thomas

Michelle Coblens is an energetic 16 year old with a passion for helping others.  This summer, Michelle channeled that passion into developing a completely self-run computer help program for residents at Rose Schnitzer Manor.  Her volunteer project — cleverly named 1:2:1 Computers — offered one-on-one assistance to RSM residents by appointment.

Michelle’s several week long project began on June 23rd.  During her time on campus, she helped residents with a wide range of technical tasks including setting up Skype accounts, assisting with cell phones and email, and helping a couple of residents with Facebook.

As a digital native, Michelle grew up around technology and was confident she could use this knowledge to help residents with online and other technical tasks.  Michelle leveraged this comfort with technology and offered an open door policy when it came to tech assistance — residents brought their questions to her, and she helped problem solve.

Michelle set up her 1:2:1 Computers program to provide residents with one-on-one assistance based on each resident’s unique needs and questions.  She describes this approach as optimal for supporting new learning.  One-on-one time allowed residents to learn at their own pace.  With this approach, Michelle could also create unique and specific written notes for residents she helped.

Not only did the one-on-one approach support learning, but it also allowed Michelle to utilize another of her core strengths — connecting with people.  Michelle shared that one of the most rewarding experiences was simply getting to know the residents at RSM.

Whenever Michelle was on campus volunteering, she enjoyed lunch dates with her aunt Edith Thomas, a resident at Rose Schnitzer Manor.  Michelle’s spirit for volunteering is a trait that runs in the family.  Her aunt Edith has a rich history of leadership and volunteerism.  This year Edith received the Volunteer of the Year award from Oregon Alliance of Senior and Health Services.

Although Michelle’s 1:2:1 Computers project has come to an end, she already has her eyes set on re-launching the program next summer. 

Many thanks to Michell Coblens for her passion and for bringing such a terrific program to RSM!!!

Caregivers Awarded for Training

Twenty one caregivers from Cedar Sinai Park’s assisted living facility, Rose Schnitzer Manor, will receive recognition awards on September 17th for their completion of over 340 hours of training. Caregivers received college credit for their training in over 27 different subject areas ranging from body mechanics and behavioral conditions to medication and fall prevention.

“It is an incredible training program,” said David Kohnstamm, Rose Schnitzer Manor Director. “With this work based learning model, caregivers have access to ongoing education that supports continued growth. In the end, our caregivers are better skilled and are happier, and their success ultimately helps us to provide better care to our residents.”

The majority of training sessions were held on the campus of Cedar Sinai Park, and three days of train-the-trainer sessions were held at Portland Community College. All work based learning courses were free to caregivers. Training costs were covered by Cedar Sinai Park, Robert Wood Johnson Foundation, Hitachi Foundation, and Portland Community College.

The caregivers’ award presentation will take place in Zidell Hall at Rose Schnitzer Manor from 2:00 – 4:00 pm. Caregivers’ certificates will be signed by executives of Cedar Sinai Park, The Alliance of Seniors and Health Services, Oregon Health Care Association, and Portland Community College.
Rose Schnitzer Manor’s work based learning program is an innovative practice among long-term care employers, as evidenced by recognition from the state earlier this year.

In April, Rose Schnitzer Manor received an award and special recognition for its work based learning program from Oregon’s Department of Seniors and People with Disabilities. This special recognition was awarded to the top three applicants in the state for an Innovative Practice Program in the area of Workforce Recruitment and Retention.

Rose Schnitzer Manor’s work based learning program is affiliated with Jobs to Careers, a national initiative that seeks to advance and reward the skill and career development of low-wage incumbent workers providing care and services on the front lines of our health and health care systems. Funded by the Robert Wood Johnson Foundation and Hitachi Foundation through the national program office of Jobs for the Future, this educational training program in partnership with Portland Community College has been a three year program of effort supported by Cedar Sinai Park’s Rose Schnitzer Manor Assisted Living.

Project evaluation is being completed by both the University of North Carolina Institute on Aging and Portland State University Institute on Aging.

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